The POS Blog

Most organizations we meet aren't short on effort. They're short on aim.

Turnover goes up, so they launch an engagement survey. Engagement scores come back soft, so they bring in a leadership program...

When people first see the People Optimization System, they almost always count. Direction, Values, Leadership, Growth, Experience — five pillars. Then they see Communication, with its own book, its ow...

I remember exactly where I was standing when Jeff Henderson said the sentence that would eventually become the reason a book exists. My wife Cindy and I were on a call with him, nothing especially dra...

I was twenty-four the first time a corporate office handed me an initiative and told me to make it work. New marriage, new house, and a job I was barely qualified for — all inside about six months.

T...

For twenty years in manufacturing, the facility I worked in held a standing meeting every Tuesday at two o'clock that everybody in the building called the Leadership Team Meeting. The plant manager ra...

I spent nearly twenty years at a manufacturing company, helped write a section of the employee handbook myself, and couldn't recite a single one of our stated values today without going and looking th...

A friend called me not long ago — someone I've known since we were kids trading punches at a bus stop. He's one of the hardest workers I know, self-employed most of his adult life, the kind of guy who...